FREQUENTLY ASKED QUESTIONS
Are the Louis Vuitton products available on 24S also available on Louis Vuitton’s stores or website?
In light of current events, home deliveries are still guaranteed, with commitment to the highest standards of sanitary safety, with the exception of zones where access is restricted by local authorites. The estimated dates on the Delivery tab of your check-out journey take into account possible extended delivery timeframes.
We have also extended our returns deadlines beyond the usual 30 days to allow for any required flexibility. Pick-up points are currently closed and returns can be picked up at private addresses only.
Returns may currently take a few additional days to reach us. We guarantee refunds for all eligible returns within approximately one week of receipt at our warehouse.