Free delivery from a purchase amount that varies according to the country.
Express delivery available to all countries.
Returns are always free, with the possibility of collection from home.
We offer 3 delivery options from Monday to Friday:
All available delivery options, depending on your order and destination, will be offered to you once you have entered your address.
Delivery is offered from a purchase amount that varies according to the country (except in Australia).
Our most loyal customers, with Privileged status, benefit from free delivery regardless of the amount of their order.
We deliver to over 100 countries. See the listhere.
You can track the progress of the preparation and delivery of your order by logging into theMy Orderspage of your account. You will receive an email as soon as your order is dispatched with the tracking link allowing you to follow its progress.
Please note that the content of your order and the delivery address cannot be changed once the order has been placed.
For more information, please visit ourFAQpage.
For more information, please visit ourFAQpage.
Have your order number and email address ready to initiate your return.
Make a returnWe will refund the full amount of the product on the payment method used at the time of purchase, including taxes and duties. The shipping fees, if paid, will remain at your cost for deliveries outside of Europe.
We guarantee a refund for products that you do not wish to keep and that are returned in accordance with ourReturns Policy.
The refund can only be requested by the person who placed the order and will be made on the original method of payment.
You will be notified by email when your refund is issued.
It will be processed within 15 working days by your bank. This period varies depending on the card issuer.
For more information, please visit ourFAQpage.